About Candlescape.com

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At Candlescape.com we love to hear from our customers. Tell us what you think about your purchase. Ask any questions you might have. We're always open.

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Here are some numbers and email links that might help you better communicate with us:

Ordering & Information
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To order online simply select the product you want and follow the instructions.

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--To order by Phone: 1-800.691.8177 . 8-5, M-F.
--To order by fax: 1-801.457.1713. 24 hours.
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Any other questions? questions@candlescape.com

Customer Service
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Your order will be filled as promptly as possible. All orders will be sent via UPS Ground to the US, except Hawaii and Puerto Rico, unless otherwise requested. Hawaii and Puerto Rico will be mailed by Air. Allow 2-3 weeks for delivery.

To inquire about an order already placed or received, please email customerservice@candlescape.com.


The Candlescape Guarantee
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If you are not completely satisfied with a product, please email us and a representative will authorize an exchange or return. PC/Mac handles our fulfillment and will answer the phones PC/Mac Performance. Just tell them this is for Candlescape.com.


Damaged Merchandise
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If your order arrives damaged, we will gladly replace the item. Please retain the damaged merchandise and shipping materials so that we may process a claim and email us at claims@candlescape.com.


Candlescape.com is owned and operated by:
James Toland
4900 Hopyard Road
Suite 100
Pleasanton, CA 94588


Copyright 2005, Candlescape.com, all rights reserved.